Bill a customer at the POS
The POS terminal is where you bill a customer. A shift must be open on the till first.
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Where to find it
Sales → POS / Sales → Open POS Terminal
1Open the terminal
Go to Sales → POS / Sales and press Open POS Terminal. If you see "No active shift", press Open Shift first.
2Add the pieces
Scan the tag, or type in Search product by name, code or scan barcode... and pick the piece. Scan uses the device camera.
3Choose the customer
In the Customer box, search by phone or name, or add a new customer. The bill, any credit on it and any later return are kept against this customer.
4Take payment
Press Payment. Under How it is being paid, pick a payment mode. The amount still owed is already filled in; change it if the customer pays part this way, then press Add. Add one row per payment mode, for example cash and card.
5Complete the sale
When it shows Settled in full, press Complete Sale.
Troubleshooting
| Issue | What to try |
|---|---|
| "Bill is not fully paid" | The payments are less than the bill. Add another payment, or put the remainder on credit. |
| "Payments exceed the bill" | Remove or change a payment row so the total matches the bill. |
| Profit on this bill is below the shop minimum | Reduce the discount, or ask the owner or an admin to bill it. |
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Last updated: 2026-10-29
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